Visit our Mobile Branch to enjoy convenient and easy self-service banking services
Benefits
- Available at different locations from Monday to Saturday, easy banking even when you are at places away from our branches
- Provide a wide range of self-service banking machines including Multifunction machine and Passbook update machine to manage accounts quickly and easily
- With accessible facilities to create a more accessible banking environment
- General Banking Officer will be there to provide account opening service and help you in the way we could
Find the nearest Mobile Branch, ATM, Express Banking facility or counter service. Enter your location and service type and select the symbol to see opening hours and contact details.
Location |
Servicing day1 |
Servicing hours |
Service timetable |
---|---|---|---|
Shatin Pass Estate, Wong Tai Sin (near Shun Tin House) and Tsz Lok Estate, Tsz Wan Shan (near Lok Wong House) |
Alternate Monday | 9.00 am – 5.00 pm |
From 6 Nov 2023 to 30 Dec 2024 |
Kwai Luen Estate, Kwai Tsing (near Luen Yan House) |
Every Monday | ||
Wing Cheong Estate, Sham Shui Po (near Wing Chun House) |
Every Monday | ||
Shin Ming Estate, Tiu Keng Leng (near Shin Chi House) |
Every Tuesday | 9.00 am – 5.00 pm |
|
Cheung Ching Estate, Tsing Yi (near Ching Pak House) |
Every Tuesday | ||
Tai Hang Tung Estate, Sham Shui Po (near Tung Yi House) |
Every Tuesday | ||
Mei Tung Estate, Wong Tai Sin (near Mei Yan House) |
Every Wednesday | 9.00 am – 5.00 pm |
|
Yan On Estate, Shatin (near Yan Yuet House) |
Every Wednesday | ||
Shek Pai Wan Estate, Aberdeen (near Central Plaza) |
Every Wednesday | ||
Lam Tin Estate, Kwun Tong (near Lam Tai House) |
Every Thursday | 9.00 am – 5.00 pm |
|
Tin Heng Estate, Tin Shui Wai (near Heng Kin House) |
Every Thursday | ||
Hing Wah II Estate, Chai Wan (near On Hing House) |
Every Thursday | ||
Lei Yue Mun Estate, Kwun Tong (near Lei Hing House) |
Every Friday | 9.00 am – 5.00 pm |
|
Ching Ho Estate, Sheung Shui (near Ching Yu House) |
Every Friday | ||
Hoi Lai Estate, Sham Shui Po (near Hoi Kin House) |
Every Friday | ||
Tung Wui Estate, Wong Tai Sin (near Wui Yan House) |
Every Saturday | 9.00 am – 1.00 pm |
|
Cheung Shan Estate, Tsuen Wan (near Sau Shan House) |
Every Saturday | ||
Lai Yiu Estate, Kwai Chung (near Fu Yiu House) |
Every Saturday |
Location |
Shatin Pass Estate, Wong Tai Sin (near Shun Tin House) and Tsz Lok Estate, Tsz Wan Shan (near Lok Wong House) |
---|---|
Servicing day1 |
Alternate Monday |
Servicing hours |
9.00 am – 5.00 pm |
Service timetable | From 6 Nov 2023 to 30 Dec 2024 |
Location |
Kwai Luen Estate, Kwai Tsing (near Luen Yan House) |
Servicing day1 |
Every Monday |
Servicing hours |
|
Service timetable | |
Location |
Wing Cheong Estate, Sham Shui Po (near Wing Chun House) |
Servicing day1 |
Every Monday |
Servicing hours |
|
Service timetable | |
Location |
Shin Ming Estate, Tiu Keng Leng (near Shin Chi House) |
Servicing day1 |
Every Tuesday |
Servicing hours |
9.00 am – 5.00 pm |
Service timetable | |
Location |
Cheung Ching Estate, Tsing Yi (near Ching Pak House) |
Servicing day1 |
Every Tuesday |
Servicing hours |
|
Service timetable | |
Location |
Tai Hang Tung Estate, Sham Shui Po (near Tung Yi House) |
Servicing day1 |
Every Tuesday |
Servicing hours |
|
Service timetable | |
Location |
Mei Tung Estate, Wong Tai Sin (near Mei Yan House) |
Servicing day1 |
Every Wednesday |
Servicing hours |
9.00 am – 5.00 pm |
Service timetable | |
Location |
Yan On Estate, Shatin (near Yan Yuet House) |
Servicing day1 |
Every Wednesday |
Servicing hours |
|
Service timetable | |
Location |
Shek Pai Wan Estate, Aberdeen (near Central Plaza) |
Servicing day1 |
Every Wednesday |
Servicing hours |
|
Service timetable | |
Location |
Lam Tin Estate, Kwun Tong (near Lam Tai House) |
Servicing day1 |
Every Thursday |
Servicing hours |
9.00 am – 5.00 pm |
Service timetable | |
Location |
Tin Heng Estate, Tin Shui Wai (near Heng Kin House) |
Servicing day1 |
Every Thursday |
Servicing hours |
|
Service timetable | |
Location |
Hing Wah II Estate, Chai Wan (near On Hing House) |
Servicing day1 |
Every Thursday |
Servicing hours |
|
Service timetable | |
Location |
Lei Yue Mun Estate, Kwun Tong (near Lei Hing House) |
Servicing day1 |
Every Friday |
Servicing hours |
9.00 am – 5.00 pm |
Service timetable | |
Location |
Ching Ho Estate, Sheung Shui (near Ching Yu House) |
Servicing day1 |
Every Friday |
Servicing hours |
|
Service timetable | |
Location |
Hoi Lai Estate, Sham Shui Po (near Hoi Kin House) |
Servicing day1 |
Every Friday |
Servicing hours |
|
Service timetable | |
Location |
Tung Wui Estate, Wong Tai Sin (near Wui Yan House) |
Servicing day1 |
Every Saturday |
Servicing hours |
9.00 am – 1.00 pm |
Service timetable | |
Location |
Cheung Shan Estate, Tsuen Wan (near Sau Shan House) |
Servicing day1 |
Every Saturday |
Servicing hours |
|
Service timetable | |
Location |
Lai Yiu Estate, Kwai Chung (near Fu Yiu House) |
Servicing day1 |
Every Saturday |
Servicing hours |
|
Service timetable |
1No service on public holidays or when typhoon signal No. 8 (or above) is hoisted.
Scope of Services
Regular Scope of Services
- Buy single trip travel insurance
- Redraw personal instalment loan
- Withdraw cash (HKD and RMB)
- Transfer
- Account enquiry
- Account opening
- Credit card account enquiry
- Credit card repayment
- Cash advance
- Bill payment
- Charity donation
- Change PIN
- Request account statement
- Request cheque book
- Reset phone banking PIN
- Activate phone banking
- MPF account enquiry
- Change language
- Close account
- Deposit
- Set overseas withdrawal limit (including cash advance)
- Cash deposit
- Cheque deposit
- Passbook update
Multi-function Machine
This performs the same functions as an ATM and cash deposit machine combined, with the exception of the envelope deposit service.
Automated Teller Machine (ATM):
- Manage up to three HSBC accounts on one card; transfer up to the available balance of these accounts
- Withdraw up to HKD80,000 per day. Please click here [PDF] for more information.
- To strengthen security controls for ATM services, the overseas ATM daily withdrawal limit (including cash advance) is pre-set to zero.
- Withdraw up to HKD10,000 per day on credit card (cash advance) or up to your credit limit, whichever is lower
- Up to HKD400,000 daily transfer limit1 to non-registered accounts
- The daily limit for Payment by Phone Service (PPS) is HKD100,000 per card
- The daily limit for Purchase via EPS or UnionPay is HKD50,000 per card
- A shortcut of HKD cash withdrawal function² is available for you to withdraw the same amount of cash from the same debit account as in the most recent HKD withdrawal transaction
1The maximum daily transfer limit is HKD400,000. This limit is shared by all the available channels (the respective maximum sub-limit for local ATM and Personal Internet Banking is HKD400,000, and for overseas ATM and phone banking is HKD50,000. Please click here [PDF] for more information).
²It is only applicable to local HSBC personal ATM cards and credit cards (linked with more than one personal accounts) and available at all local HSBC ATMs.
Cash deposit
- Deposit up to 100 notes each transaction
- Daily maximum deposit HKD100,000
- Accepts denominations of HKD100, HKD500 and HKD1,000
- Real time credit to bank account
- No PIN required
- Verifies account number and amount before confirming transaction
Passbook Update Machine
- Update HKD or CombiNations savings accounts passbooks.
Special Arrangement
Monday to Friday1 | Saturday1 | Arrangement2 |
---|---|---|
Typhoon signal No. 8 (or above) is hoisted before bank opening and remains in effect by 12 noon | Typhoon signal No. 8 (or above) is hoisted before bank opening and remains in effect by 9 am | Bank will close on that day |
Typhoon signal No. 8 is lowered before or at 12 noon | Typhoon signal No. 8 is lowered before or at 9 am | Bank will re-open two hours after typhoon signal No. 8 is lowered and weather conditions permit |
Typhoon signal No. 8 (or above) is hoisted during working hours and after 12 noon | Typhoon signal No. 8 (or above) is hoisted during working hours and after 9 am | Bank will close for the rest of the day |
Black Rainstorm Warning is issued before bank opening | Bank will close and re-open two hours after Black Rainstorm Warning is cancelled and weather conditions permit | |
Black Rainstorm Warning is issued during working hours | Bank will stay open where weather conditions permit |
If you want to enquire about the availability of our Mobile Branch,
- You can refer to “Important Notices" on the Homepage for any scheduled maintenance or unexpected service disruption;
- You can call below customer service hotlines:
- (852) 2233 3322 (for HSBC Premier customers)
- (852) 2233 3000 (for Other customers)
User Guides
ATM cards
Gives you access to a range of self-service machines 24 hours a day including services such as withdrawing cash, checking balances, transferring funds, resetting PINs and requesting statements.
Cash deposit machines
Additional Resources
Security tips
Learn how to keep your cards and cash safe from fraud and theft.
ATM PIN generator
Generate or reset a PIN with the instant PIN generator handset.
Withdraw renminbi from selected ATMs
Find renminbi ATMs including the address and operating hours