MPF for employers

You can send us your MPF documents, including remittance statements or other instructions by post or through an MPF drop-in box so we can process them.

You can mail them to us at:

The Hongkong and Shanghai Banking Corporation Limited
PO Box 73770 Kowloon Central Post Office

Or you can drop them off in an MPF drop-in box at any designated branch. They will be forwarded to our MPF department for processing.

Please note that we do not accept MPF documents submitted through unauthorised channels such as:

• staff at service counters in branches
• branches without an MPF drop-in box
• other collection boxes in branches (eg collection boxes for cheque payments)

It will depend on how you submit your application to us. Processing times are the same for both casual and non-casual employees.

• By paper form: within 5 business days
• By designated HR software: within 1 business day

Learn more about our processing time for account enrolment.

Here's how casual and non-casual employees are defined.

• Casual employees: those aged between 18 and 65, engaged in the construction or catering industries, and employed on either a day-to-day basis or for a short-term fixed period of less than 60 days
• Non-casual employees: those aged between 18 and 65, and employed under a continuous employment contract of 60 days or more

The cut-off time is generally 5:00pm, Mondays to Fridays except public holidays.

If you submit a remittance statement before this cut-off time, you can submit the contribution payment on the same day by setting the current date as the 'Earliest direct debit date'. Otherwise, you will only be able to submit the contribution payment by setting the next business day or a future business day as the  'Earliest direct debit date'.

Please note that if you submit the remittance statement between 5:00pm and 11:59pm on the contribution day, and set the next business day as the  'Earliest direct debit date', we'll still regard the remittance statement as submitted on the contribution day.

According to the MPF legislation, employers are responsible for enrolling new employees into an MPF scheme if they are:

• a casual employee who has been employed for at least 10 days
• a non-casual employee who has been employed for at least 60 days

Employers can do so by submitting an employee application form. Employers will also need to submit a remittance statement and make the first mandatory contributions for their new employees on or before the tenth day after the last day of:

• the contribution period during which the 10-day permitted period ends, for casual employees
  
• the month during which the 60-day permitted period ends, for non-casual employees

The Mandatory Provident Fund Schemes Authority may impose surcharges and penalties on employers who fail to remit mandatory contributions on time and in full.