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HealthyLife

A one-stop health and wellness app that helps you improve your health with personalised lifestyle recommendations.

A versatile health and lifestyle app

As a member of HealthyLife, you can simply log on to the HealthyLife app to access a comprehensive range of services specifically designed to support your health and medical needs. 

Key benefits

Review your benefits summary[@insurance-features-benefits]

Use the app to view your coverage, benefits summary, current wellness, and outpatient visits balance. You can also download policy documents and forms in just a few steps.

Manage your claims in a few taps[@insurance-features-benefits]

Submit and track your outpatient claims through the app and see your claims history at a glance.

Consult or find doctors with ease[@insurance-features-benefits]

Consult a doctor from the comfort of home[@insurance-consultdoctor]. Find panel doctors and clinics from our network of practitioners on the app, integrated with Google Maps. Use your eHealth card for a smoother visit.

Enjoy preferential offers

Shop a wide range of health and wellness products and services, and discover members-only discount offers.

Manage your health in just a few steps[@insurance-features-benefits]

Video Consultations at your fingertips[@insurance-consultdoctor]

  • Members of select plans can enjoy convenient video consultations[@insurance-consultdoctor] with a licensed general practitioner from the comfort of their home.
  • Get doorstep-delivery[@insurance-features-benefits] of medicines in Hong Kong, about 4 hours after your consultation. T&Cs apply.

Quickly check your well-being with a facial scan

  • Measure your heart rate, breathing rate, stress index and more through the use of video camera on your mobile device.
  • Get key health parameters explained with a range of personalised health and lifestyle tips[@insurance-personalisedhealthtips].

Get started with the HealthyLife app

APP Store logo

Download the app

Visit the App Store or Google Play on your mobile device and download the app.

Other ways to get started

Use our web platform

Log on to HealthyLife.

Customer Care Hotline

+852 3128 0153 (Hong Kong & Macau)

Lines are open 9:00am to 5:30pm, Monday to Friday, except public holidays.

Email Support Service

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Notes

Apple, the Apple logo, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered or in the process of being registered in the US and other countries. App Store is a service mark of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.

    The HealthyLife App (the "App") is provided by HSBC Life (International) Limited ("HSBC Life"). The App is intended for download or use by persons in Hong Kong SAR and Macau SAR only. The information and images on the smartphone screen displays are for reference and illustration purposes only.

    Preferential offers may be modified or terminated at any time without notice. Terms and Conditions apply to your use of the App.

    HSBC Life is authorised and regulated by the Insurance Authority to carry on long-term insurance business in the Hong Kong SAR. HSBC Life is incorporated in Bermuda with limited liability, and is one of the HSBC Group's insurance underwriting subsidiaries. Insurance products provided by HSBC Life are sold through The Hongkong and Shanghai Banking Corporation Limited ("HSBC") and only intended for sale in the Hong Kong SAR. Policyholders are subject to the credit risk of HSBC Life. For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction, HSBC will enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the insurance product should be resolved between HSBC Life and you directly. For details and information about HSBC Life products, please visit the insurance-related pages on HSBC's website or visit our branch.
     

    Issued by HSBC Life (International) Limited (Incorporated in Bermuda with limited liability)